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NASHVILLE, Tenn. (August 19, 2014) -- Kantar, one of the world's largest insight, information and consultancy groups, has chosen U.S.-based market research technology and services firm, 20|20 Research, to deliver live online interview streaming research capabilities to the global researcher and its 12 worldwide operating companies.
The agreement builds on an existing working relationship between the two companies and broadens 20|20's platforms -- especially its QualBoard and QualMeeting tools -- as well as its training and executional support services throughout Kantar.
With this partnership, 20|20 Research is now providing online qualitative services to a majority of the top 10 research agencies worldwide.
"Our experience delivering online research technology and tech support to clients around the world was one of the key factors in this for Kantar," said Jim Bryson, founder and CEO of 20|20 Research. "Online digital research continues to grow as a superior tool that makes it more advantageous and cost-effective to implement qualitative research online. We'll be helping Kantar save money as they provide far richer insight and intelligence to their customers."
20|20's QualBoard and QualMeeting unite the experience of real-time in-person focus groups with the convenience, cost-savings and broad reach of online research. The platforms have proven valuable for gaining the opinions of professionals (physicians, CEOs, ultra high net worth individuals) who have little time and can't be enticed by customary incentive fees. The two also are eliminating research costs like travel, hotels, facilities and logistics and increasing a study's geographic reach and diversity.
“This is an exciting time to be in qualitative research as the growth of digital and mobile services in the last several years has caused an expansion of digital data collection capabilities available to qualitative market researchers," said Susan Roth, vice president of Qualitative at TNS NA, one of Kantar's 12 specialist companies. "Mastering these tools enables us to gain new insights into the lives of the participants, to gain context and to make those human connections that are so vital to true understanding and to helping our clients succeed. And it is only when we make those connections and understand the context, that we have the chance to add real value for our clients.”
Rakesh Kumar, chairman, Millward Brown's Global Qualitative Board, Africa/Middle East, Asia, Pacific, agrees.
"At Firefly, we actively use online/digital technology to reveal authentic and actionable consumer insights for brand building," Kumar said. "Digital allows us to enhance the conversations we have with people in their real context (i.e. in their homes, while shopping, at work) and truly connect with people to expand the scope, scale, and efficiency of qualitative research. It is all about living with the consumers in-the-moment"
About 20¦20 Research
20|20 Research is a global leader in the development, support and service of online qualitative market research... and the software and technology that sustains it. Founded in 1986, the company works with market research and advertising firms around the world, with projects in more than 122 countries and 20+ languages. The past three years it has been named one of the most innovative research firms in the world by GreenBook Research Industry Trends, a top arbiter of the market research industry. The firm's operations are headquartered in Nashville and the company additionally maintains traditional focus group facilities in Nashville, Charlotte and Miami. www.2020research.com
About Kantar
Kantar is the data investment management division of WPP and one of the world's largest insight, information and consultancy groups. By connecting the diverse talents of its 12 specialist companies, the group aims to become the pre-eminent provider of compelling and inspirational insights for the global business community. Its 27,000 employees work across 100 countries and across the whole spectrum of research and consultancy disciplines, enabling the group to offer clients business insights at every point of the consumer cycle. The group’s services are employed by over half of the Fortune Top 500 companies. www.kantar.com
This content was originally published by 20|20 Research - Nashville . Visit their website at www.2020research.com.
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